Information in accordance with the General Data Protection Regulation (GDPR) for use in our CRM system

1. Description of processing activities

With this data protection notice, we inform you of the processing of your personal data within the framework of our Customer Relationship Management System (so-called CRM system).

 

2. Name and contact details of the responsible body

DEPRAG SCHULZ GMBH u. CO. KG
Carl-Schulz-Platz 1 | 92224 Amberg
Tel: +49 9621 371-0
Fax +49 9621 371-120
E-Mail: info@deprag.de

Managing Directors:
Dr. Erik Hallmann / Dr.-Ing. Rolf Pfeiffer

 

3. Contact details of the Data Protection Officer

The Data Protection Officer at DEPRAG SCHULZ GMBH u. CO. can be contacted as below:

Bastian Blank
Carl-Schulz-Platz 1 | 92224 Amberg
Tel: +49 9621 371-208
E-Mail: datenschutz@deprag.de

 

4. What personal data is processed?

Within the framework of our CRM system the following personal data is processed:

  • First name
  • Second name
  • Title
  • Company name
  • Business address
  • Internet address
  • Email address
  • Telephone number
  • Fax number
  • Customer number
  • Customer type
  • Contact data
  • Contact history
  • Appointment data
  • Data relating to interests
  • Data relating to products or services bought
  • Contract data
  • Communication data
  • Details of job descriptions

 

5. Purpose and legal basis for processing

We use our CRM system to maintain customer relationships and relationships to interested parties.

 

6. Disclosure to third parties

There is no disclosure to third parties.

 

7. Data storage

Personal data in the CRM system is checked to see if the data needs to be retained following a two year period, at the end of the calendar year. If the data is no longer required, it is deleted.

Data which is deemed as commercial correspondence within the meaning of the German commercial code (HBG) or as data relevant to accounting is exempt from the above. In this case, the relevant statutory retention obligations apply. 

 

8. Your rights

In accordance with the EU General Data Protection Regulation, you have the following rights:

  • If your personal data is processed, you have the right to access information about the personal data we store about you (Art. 15 GDPR).
  • If the personal data processed is incorrect, you have the right to have this rectified (Art. 16 GDPR).
  • If there are legal requirements, you can request the erasure or restriction of the processing of your data, or withdraw consent for processing (Art. 17, 18 und 21 DSGVO).
  • If you have given consent to data processing or there is a contract for data processing and the data processing is carried out using automatic procedures, you also have a right to data portability (Art. 20 GDPR).

If you make use of the above mentioned rights, DEPRAG SCHULZ GMBH u. CO. will check whether the legal requirements have been fulfilled.

To exercise your rights, please contact our Data Protection Officer (see above).
For any complaints concerning data protection you can contact the relevant authorities:

Bayerisches Landesamt für Datenschutzaufsicht
Promenade 18 | 91522 Ansbach
Germany

Telephone: +49 (0) 981 180093-0
Fax: +49 (0) 981 180093-800
Email: poststelle@lda.bayern.de